How Hanapp works

Everything you need to buy, bid and sell with confidence.

Buying

ID verified sellers have Buy now. Tap it to reserve the item. It’s yours while the payment timer runs.
Other sellers sell through offers. Chat or make an offer, and once they accept, the item is held for you and you can pay.
Pay the seller using one of their payment options (GCash, Maya, bank or QR), then upload your receipt before the timer ends.
If the timer runs out, the item goes back up for the next buyer. No more joy reservers.
Want a better price? Make an offer on any fixed-price item.

Some items are up for bidding, IG thrift style. Each bid has to go up by the seller’s set amount.
The highest bid when the timer ends wins. Bids in the last 2 minutes add 2 more minutes, so nobody wins by sniping.
If you win, you get 24 hours to pay. We’ll tell you if someone outbids you.

Drops are run by ID verified shops. They stay locked until drop time. Tap Remind me and we’ll tell you before it opens.
When it opens, the first to claim and pay gets each piece.
Collections are themed sets from a shop, shoppable right away or at a set time.

Coming soon. A pasabuy is when a seller buys something for you, often on a trip abroad.
Only Verified+ sellers can run a pasabuy, because you pay before the item is in the seller’s hands. They send two valid IDs and a selfie with both, the Hanapp team reviews them by hand, and Hanapp checks their ticket for every trip.
You and the seller both agree to the terms before you pay. Each seller also has a limit on open orders and money.
Join before the cut-off and pay the downpayment. The seller has to show proof of purchase before asking for the balance.
After you pay, you can’t cancel. If the seller can’t get your item, they must refund your downpayment.
Hanapp’s banned items list still applies, including food, medicines and vitamins. Sellers must declare goods at customs.

Each listing shows how you can get it: courier, same-day rider (Lalamove, Grab Express, Borzo), meetup or pickup.
You pick one when you pay. For meetups, choose a busy public place and check the item before you leave.

Anyone can list pre-loved items from a personal closet. Snap photos, set a price or start a bid, and pick how buyers can get it.
Shops and small brands get drops, collections, a link for their bio, live links and an order dashboard.
Add the ways buyers can pay you before you list. Buyers only see them after they claim.
Get ID verified by sending an ID or business document. ID verified sellers get Buy now and drops, and a blue check next to their name.

Keep your chats in Hanapp so there’s a record. Be careful with anyone asking you to move to another app or pay somewhere other than their listed payment details.
Check a seller’s verification level, reviews and when they were last active.
Report anything that feels off from the listing, chat or profile.
Hanapp doesn’t hold your money yet. Payments go straight to the seller, so we can’t refund them, but we do remove scammers and fake listings.

Need a hand or have an idea? Contact. More questions? Read the Rules and verification levels.