Marketplace rules
Hanapp is for buying and selling physical items in the Philippines. These keep it safe and fair.
List real items you haveUse your own photos of the actual item, describe flaws honestly, and price it in pesos.
Luxury and designer items need proofAdd photos of tags, receipts or serial numbers. Listings that look fake are removed.
Keep chats on HanappDon’t ask buyers to pay anywhere other than your listed payment details, or move the chat to another app to avoid the rules.
Honor your claims and bidsIf you claim or win something, pay on time. If you sell something, send or hand it over as agreed.
Be respectfulNo harassment, threats, hate or sharing other people’s personal details.
Honest reviews onlyReviews come only from completed orders. Don’t offer or accept rewards for reviews.
One account per personDon’t make extra accounts to bid on your own items, leave reviews or get around a ban.
Not allowed on Hanapp
- Food and homemade food
- Medicines, vitamins and supplements
- Vapes and e-cigarettes
- Tickets, gift cards, game codes and other digital codes
- Weapons, ammunition and anything that looks like one
- Drugs and drug paraphernalia
- Fake or counterfeit items
- Adult items
- Live animals
- Stolen goods
- Government IDs, documents and personal data
When rules are broken
- Anyone can report a listing, chat, review or profile.
- Listings with several reports are hidden while we review them.
- Depending on what happened, we may remove listings, limit features, or close the account.
- If you think we got it wrong, reply to our message and we’ll take another look.